Computer Help

Our clients biggest problem with the online tax program is low computer resources on the client computer. The information below will help you have a better tax return experience and keep all of Your information private.
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Welcome to Our Computer Help Service Center

TaxPro has joined with other products vendors to help keep your computer safe from viruses, worms, trojan horses, spyware and adware.

You can use the products free of charge to locate your problems and fix most of the problems online.

You can purchase the products to ensure your tax information and computer stays safe and secure.

Links, How to Purchase

Take back your privacy today! You will find the products easy to purchase and use.

  • NOD32 is the only software we install for our clients! ESET has redefined industry standards and received critical acclaim from some of the leading antivirus software testing organizations. ESET solutions offer integrated, real-time protection against viruses, worms, trojans, spyware, adware, phishing, and hackers. They feature ThreatSense® Technology and better protect single computers and networks alike against more new and evolving threats than the competition (such as McAfee, Symantec, and Trend Micro) according to

Links, Free Tests for Your Computer

These links will take you to other vendors. We have tested their products for the past year.

  • NOD32 ESET Online Scanner
    The ESET Online Scanner is a user friendly, free and powerful tool which you can use to remove malware from any PC utilizing only your web browser without having to install anti-virus software. The ESET Online Scanner uses the same ThreatSense® technology and signatures as ESET NOD32 Antivirus, and is always up-to-date.

  • Get a FREE Antivirus Scan Today! eTrust™ EZ Antivirus provides complete protection, detection and elimination of thousands of computer viruses, worms, and Trojan Horse programs.

  • Free Computer Checkup and Diagnostics, PC Pitstop will help you detect and fix many common PC problems!

Other Solutions

Simple and Fast Method to Reduce the drain on your computer resources.
  • If the tax program hangs or you get a blue screen. Turn off your computer, wait fifteen seconds and then turn on your computer. Now right click the Icons in the bottom right tray. Turn off each of these tools and then reenter the tax program.

  • In Windows XP turn on your Firewall and in other operating systems download a free firewall or purchase a firewall.

  • If the above method does not work then use the free tests above to check your computer

  • Reimage fixes malware problems. Reimage magic is done is by removing bogus files and replacing modified files from Reimage's online repository of Windows systems components. The repair will not preserve all of your settings. Money-back guarantee with no questions asked if not satisfied.


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Providing the good life for you and your family is no doubt a major goal in your life.  Helping you achieve this goal with less worry and greater ease is our commitment to you.

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TaxPro, Free e-file with IRS Federal and State Tax Return
TaxPro, Free e-file with IRS Federal and State Tax Return
Free Electronic Filing with Online IRS Federal and State Tax Return
Jim Hiemstra - Tax Accountant
7808 Swift Lane
Boise, Idaho 83704-5835
Free e-file
Bus. Ph. (208) 899-8257
Fax: (208) 377-5430

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